Central SOP

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Central SOP

Withdrawal SOP

How to withdraw scenarios
Returned from Bank
Processed by Bank within 2 Working days & Post 2 Working days
Unable to Withdraw-Server Down
Unable to Withdraw - KYC issue
Submitted to Bank within TAT and Post TAT
Wallet Balance Enquiry
Escalated to PG
Withdrawal Fee Deducted
TDS Deduction in Withdrawals

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