QuestionAnswer for RC (English)MTRC L1MTRC L2MTRC L3
What is Saver and Super Saver? Which one should I pick?You can avail superboost while placing a withdrawal and get discount credits
If you withdraw a partial amount instead of the full amount, you will get Discount Credits through the Superboost offer. By using these you can play more games at discounted buy in.

There is
Saver Superboost offer which moves 50% of the withdrawal placed into the Game Balance & the remaining 50% will be credited to your bank. Here you stand a chance to get 5% of the Withdrawal requested amount as Discount Credits

Then you have
Super Saver Superboost which moves 75% of the withdrawal placed into the Game Balance & the remaining 25% will be credited to your bank. Here you stand a chance to get 10% of the Withdrawal requested amount as Discount Credits
GST RelatedSuperBoostDiff b/w regular/saver/supersaver in W/D
Can I reverse my decision once I use Superboost offer during withdrawals?No, you cannot reverse your decision once you decide to move your withdrawal balance to game balance through Superboost offer. But if you are having second thoughts about using Superboost, here are some points for you to consider.

• When you claim Superboost offers more frequently, you will get more Discount Credits and this will enable you to play more number of games without adding more cash.

• Hence, if you are planning to play more games, an option you have is to avoid adding cash every time. Note that every time you add cash, you will need to pay 28% GST to the government. By getting Discount Credits from Superboost offers, you can play more games hassle free.
GST RelatedSuperBoostReversal of Superboost
Why am I not seeing Superboost offer during withdrawals?During withdrawals, if your entered amount is eligible for TDS and if you decide to proceed with the option with TDS, you will not see Superboost offers. Currently, Superboost offers are applicable on amounts where no TDS is applicable during withdrawals.GST RelatedSuperBoostDid not get Superboost
Can I reverse my decision once I use Superboost offer after game win?No. When you choose Superboost offer after winning a game, your winnings move from withdrawal balance to game balance and you get extra Discount Credits. Once you confirm that you want this offer, then it cannot be reversed. To prevent accidental click, the first time you claim this offer, we will confirm again with you if you want to avail the benefits of this offer.GST RelatedSuperBoostReversal of Superboost on Winning
From where can I access Superboost offers?You can avail Superboost offers after winning a game (on the scorecard) and while placing a withdrawal
• After you win any cash game, you will be shown an option to avail Superboost offer on the scorecard.
• At the time you want to place a withdrawal, based on the amount you enter to withdraw, you will be shown Superboost offers. By selecting the 'Saver' or 'Super Saver' options, you can get benefits of Superboost offer in the withdrawal process.
GST RelatedSuperBoostHow to get Superboost offers?
What are Superboost offers and how can I benefit from them?you will be shown an option to avail Superboost offer on the scorecard.
You will get a Superboost offer after winning every game. Whenever you claim this offer, you will get Discount Credits which you can use to increase your winnings.
Let us understand with an example. Let's say you won a game and got winnings worth Rs 1,800. By claiming the Superboost offer you can move the amount you have won back to your game balance. For doing this we will give you extra Discount Credits. This means you have won Rs. 1,800 plus main extra discount credits, using which you can get a discount on the buy-in of your next game.
Remember that you will have to pay 28% GST to thebharat sarkar on your added cash amount. No GST is applicable on claiming Superboost offer. With this offer you get Discount Credits using which you can play your next games at a discounted price. Many of our players are claiming Superboost offer and playing even more games… So you should grab this opportunity!

You can avail superboost while placing a withdrawal and get discount credits
If you withdraw a partial amount instead of the full amount, you will get Discount Credits through the Superboost offer. By using these you can play more games at discounted buy in.

But why would you want to avail Superboost?

We have seen that many players add cash again to play games immediately after withdrawing. But keep in mind that now you will have to pay 28% GST to the Bharat Sarkar every time you add cash
So if you are a player who plays 4-5 days in a week, now instead of withdrawing your entire winnings every day, you can keep some of your winnings for the next day.
You will be able to do this easily while withdrawing. When you change your winnings in the Game Balance, you will get extra Discount Credits.
Many of our players are using Discount Credits by selecting Super Saver... We would suggest you grab this opportunity!
GST RelatedSuperBoostWhat/Why/Benefits of superboost?
How do Superboost offers work?By availing superboost you get to win Discount Credits. Let's see how this works in detail

you will be shown an option to avail Superboost offer on the scorecard or post winning a game.
You will get a Superboost offer after winning every game. Whenever you claim this offer, you will get Discount Credits which you can use to increase your winnings.
Let us understand with an example. Let's say you won a game and got winnings worth Rs 1,800. By claiming the Superboost offer you can move the amount you have won back to your game balance. For doing this we will give you extra Discount Credits. This means you have won Rs. 1,800 plus main extra discount credits, using which you can get a discount on the buy-in of your next game.
Remember that you will have to pay 28% GST to thebharat sarkar on your added cash amount. No GST is applicable on claiming Superboost offer. With this offer you get Discount Credits using which you can play your next games at a discounted price. Many of our players are claiming Superboost offer and playing even more games… So you should grab this opportunity!

You can avail superboost while placing a withdrawal and get discount credits
If you withdraw a partial amount instead of the full amount, you will get Discount Credits through the Superboost offer. By using these you can play more games at discounted buy in.

But why would you want to do this?
We have seen that many players add cash again to play games immediately after withdrawing. But keep in mind that now you will have to pay 28% GST to the Bharat Sarkar every time you add cash
So if you are a player who plays 4-5 days in a week, now instead of withdrawing your entire winnings every day, you can keep some of your winnings for the next day.
You will be able to do this easily while withdrawing. When you change your winnings in the Game Balance, you will get extra Discount Credits.
Many of our players are using Discount Credits by selecting Super Saver... We would suggest you grab this opportunity!
GST RelatedSuperBoostWhat/Why/Benefits of superboost?
What happens if I miss out on claiming Superboost offers after I win a game?In case you miss out on claiming Superboost offer after winning a game, you will have another opportunity to get Superboost offers when you withdraw your winnings.

After a game win, by claiming the Superboost offer, you can move your winnings to game balance and get Discount Credits. These Discount Credits will help you play games at a discounted buy-in. Similarly, when you go to withdraw your winnings (withdrawal balance), you will be given an option to move your withdrawal balance to game balance. When you select such an option, you will again get Discount Credits.
GST RelatedSuperBoostOn winning a game
What is this Superboost offer during withdrawals?You can avail superboost while placing a withdrawal and get discount credits
If you withdraw a partial amount instead of the full amount, you will get Discount Credits through the Superboost offer. By using these you can play more games at discounted buy in.

There is
Saver Superboost offer which moves 50% of the withdrawal placed into the Game Balance & the remaining 50% will be credited to your bank. Here you stand a chance to get 5% of the Withdrawal requested amount as Discount Credits

Then you have
Super Saver Superboost which moves 75% of the withdrawal placed into the Game Balance & the remaining 25% will be credited to your bank. Here you stand a chance to get 10% of the Withdrawal requested amount as Discount Credits

But why would you want to avail Superboost?
We have seen that many players add cash again to play games immediately after withdrawing. But keep in mind that now you will have to pay 28% GST to the Bharat Sarkar every time you add cash
So if you are a player who plays 4-5 days in a week, now instead of withdrawing your entire winnings every day, you can keep some of your winnings for the next day.
You will be able to do this easily while withdrawing. When you change your winnings in the Game Balance, you will get extra Discount Credits.
Many of our players are using Discount Credits by selecting Super Saver... We would suggest you grab this opportunity!
GST RelatedSuperBoostOn Withdrawal
What is this Superboost offer on scorecard? OR What is this superboost offer shown post winning a gameYou will be shown an option to avail Superboost offer on the scorecard or post winning a game.
You will get a Superboost offer after winning every game. Whenever you claim this offer, you will get Discount Credits which you can use to increase your winnings.
Let us understand with an example. Let's say you won a game and got winnings worth Rs 1,800. By claiming the Superboost offer you can move the amount you have won back to your game balance. For doing this we will give you extra Discount Credits. This means you have won Rs. 1,800 plus main extra discount credits, using which you can get a discount on the buy-in of your next game.
Remember that you will have to pay 28% GST to thebharat sarkar on your added cash amount. No GST is applicable on claiming Superboost offer. With this offer you get Discount Credits using which you can play your next games at a discounted price. Many of our players are claiming Superboost offer and playing even more games… So you should grab this opportunity!
GST RelatedSuperBoostOn winning a game
When do Superboost offers expire?Superboost offers are there to help our players and hence, don't have any expiry.

<additional context>
With Supeboost offers at the time of withdrawal, players get an option to move their withdrawal balance to game balance and by doing so, they get Discount Credits. These Discount Credits can be used to enter cash games at a discounted value. So if you are a player who is planning to play more games, Superboost offers are a good way through which you can do this. Superboost are also available at the time of winning the game, here again you get an option to move your winnings to game balance.

The other option through which you can play more games is by adding cash. But please note that from 1st October 2023, players will need to pay 28% GST to the government during deposit (add cash).
GST RelatedSuperBoostExpiry of Superboost
Who is eligible to get Superboost offers?Superboost offers are there to help our players and hence, all players are eligible to claim these offers.

<additional context>
With Supeboost offers at the time of withdrawal, players get an option to move their withdrawal balance to game balance and by doing so, they get Discount Credits. These Discount Credits can be used to enter cash games at a discounted value. So if you are a player who is planning to play more games, Superboost offers are a good way through which you can do this. Superboost are also available at the time of winning the game, here again you get an option to move your winnings to game balance.

The other option through which you can play more games is by adding cash. But please note that from 1st October 2023, players will need to pay 28% GST to the government during deposit (add cash).
GST RelatedSuperBoostWhat/Why/Benefits of superboost?
Is Superboost available on Tournaments & Free GamesNo.GST RelatedSuperBoostWhat/Why/Benefits of superboost?
I selected a Saver or Super-Saver Superboost offer while placing a withdrawal request, the amount that was supposed to be sent to Bank has been returned.
What will happen to DC and GS transferred to respective wallets?
Will I be able to place a Withdrawal request again if 24 Hours have not expired?
Will I again get Saver and Super-Saver offers?   
Let us Look at this with an example:
Withdrawal Requested amount: Rs. 1000
Superboost offer chooses: Saver i.e. Rs. 500 to Game Balance, Discount Credits: 50, Balance transferred to Bank: Rs. 500
Status:
Rs. 500 immediately transferred to Game Balance
50 Discount credits immediately credited to Discount Credit Wallet
Rs. 500 transfer to bank Failed and returned to Withdrawal Wallet

In such a scenario the amount and DC transferred to Game Balance and DCS will stay as is and there will be no change. Since the Withdrawal request has failed (unsuccessful) the customer will be able to reattempt withdrawal (24 Hour window does not apply) and will get Superboost option as well if applicable (i.e. amount does not attract TDS).
GST RelatedSuperBoostGS/DC reversal on W/D failure