QuestionAnswer for RC (English)MTRC L1MTRC L2MTRC L3
How do I get GameCash?From 1 October 2023 onwards, GameCash will no longer be available on RummyCulture. All existing GameCash in your account will be converted to the new Discount Credits. With GameCash, you used to get a 10% discount on the buy-in amount of your game. With Discount Credits, you can get upto 100% discount on the buy-in amount. Furthermore, Discount Credits expire only when you don't play any cash game for a period of 30 or more days. All offers on <Brand name> will now give out Discount Credits instead of GameCash.GST RelatedAdd Cash DepositGC/FC availability related
What will happen to the existing GameCash in my account?We have gone ahead and converted all your active GameCash to Discount Credits. This is going to benefit you even more because with Discount Credits, you can now enter any cash game with upto a 100% discounted game buy-in.GST RelatedAdd Cash DepositGC/FC availability related
What happened to FreeCash?From 1 October 2023 onwards, FreeCash will no longer be available on RummyCulture. All offers on RummyCulture will now give out Discount Credits instead of FreeCash.

Unused FC will be clawed back on 29th September by 5PM for all Rummy Brands
GST RelatedAdd Cash DepositGC/FC availability related
Will I always get Discount Credits during Add Cash?RummyCulture will be running offers through which players can get Discount Credits during Add Cash. Eligible players can also get Tournament Tickets after completing Add Cash. Please note that these offers will not be running all the time for all players. If you wish to continue getting Discount Credits on Add Cash, you must use Superboost offers.

With DC offers applied on Add Cash, you can play games for the entire amount you have added! Say, you add Rs 100, with DC offers applied to Add Cash, you can play games for 100 buy-in.
GST RelatedAdd Cash DepositDC availability during AC
What offers are available on Add Cash on RummyCulture?RummyCulture will be running offers through which players can get Discount Credits during Add Cash. Eligible players can also get Tournament Tickets after completing Add Cash. Please note that these offers will not be running all the time for all players. <If you wish to continue getting Discount Credits on Add Cash, you must use Superboost offers.>GST RelatedAdd Cash DepositOffers available in AC
Why am I not getting GameCash offer during Add Cash?From 1 October 2023 onwards, GameCash will no longer be available on RummyCulture. All existing GameCash in your account will be converted to the new Discount Credits. With GameCash, you used to get a 10% discount on the buy-in amount of your game. With Discount Credits, you can get upto 100% discount on the buy-in amount. Furthermore, Discount Credits have expiry of 30 days so it will only expire when you don't play any cash game for a period of 30 or more days. All offers on RummyCulture will now give out Discount Credits instead of GameCash.GST RelatedAdd Cash DepositGC/FC availability related
In case I request for a refund of my deposited value, will my GST amount also get refunded?As per the GST Law, once the GST gets paid to the government during deposit, it will not be refunded back to you. However, the balance amount will be returned to the account from where you made the payment.GST RelatedAdd Cash DepositGST refund in Trnx Failure or Refund
A. I have done an Add Cash of Rs. XX, in the past I used to get a Game Cash (GC) or Free Cash (FC) of YY%. You have stopped giving me Game Cash/ Free Cash on the Add Cash I am doing?

B. I am unable to find any Add Cash packs with Free Cash/Game Cash related offers? Why have you stopped Game Cash/Free Cash on Add Cash, is there any benefit I am getting on Add Cash?
From 1 October 2023 onwards, GameCash will no longer be available on Rummy Brand. All existing GameCash in your account will be converted to the new Discount Credits. With GameCash, you used to get a 10% discount on the buy-in amount of your game. With Discount Credits, you can get upto 100% discount on the buy-in amount. Furthermore, Discount Credits has a validity of 30 days and expire only when you don't play any cash game for a period of 30 or more days. All offers on Rummy Brand will now give out Discount Credits instead of GameCash.

So whatever amount you add cash, first GST will get deducted and then with this discount credit offer on Add Cash you will be able to play cash games upto the amount you had initially added to the platform. ** Note offers are subject to change from time to time!

Let us take a simple example, customer wanted to Add Cash of Rs 100. In doing so Rs 78 will go to your Game deposit and on this Rs 78 Bharat Sarkar will charge 28% GST which amounts to Rs 22. <Rummy brand> is providing a discount credit offers of 22 DC to play the game. ** Note offers are subject to change from time to time.

Apart from adding cash, you can get more Discount Credits by applying Superboost offers. You will get super boost offers post winning the game and during the withdrawal section.
GST RelatedAdd Cash DepositGC/FC availability related
You have stopped Add Cash Offers? Why will I do any Add Cash and use your platform? Platform XX is reimbursing GST and on Top of that giving me XX% Bonus on the Add Cash that I am doing?From 1 October 2023 onwards, GameCash will no longer be available on Rummy Brand. All existing GameCash in your account will be converted to the new Discount Credits. With GameCash, you used to get a 10% discount on the buy-in amount of your game. With Discount Credits, you can get upto 100% discount on the buy-in amount. Furthermore, Discount Credits has a validity of 30 days and expire only when you don't play any cash game for a period of 30 or more days. All offers on Rummy Brand will now give out Discount Credits instead of GameCash.

So whatever amount you add cash, first GST will get deducted and then with this discount credit offer on Add Cash you will be able to play cash games upto the amount you had initially added to the platform. ** Note offers are subject to change from time to time!

Apart from adding cash, you can get more Discount Credits by applying Superboost offers. You will get super boost offers post winning the game and during the withdrawal section.
GST RelatedAdd Cash DepositGC/FC availability related